Parimatch (referred to below as “we”, “us”, or “the Company”) places great importance on protecting the privacy of its users. This Privacy Policy explains what personal data we collect when you use our platform, for what purposes we process it, on what legal grounds, and what rights you have as a data subject. By creating an account and using our services, you agree to the practices described in this Privacy Policy.
Data Controller
The operator of the Parimatch brand is responsible for processing your personal data within the meaning of the General Data Protection Regulation (GDPR). For any privacy-related questions or to exercise your rights, you can reach our support team at any time by email at [email protected] or via our support page on the official Parimatch website. Full details of the registered company, licence number, and the responsible regulatory authority are available in the corresponding legal documents and legal notice section of our platform.
Personal Data We Collect
When you register and use your account, we collect the following categories of data in particular: identification data (name, date of birth, home address), contact data (email address, phone number), account data (username, login credentials, including data obtained through social login options such as Google, Facebook, or Telegram), payment data related to deposits and withdrawals, verification documents required for statutory identity checks (KYC), and technical data such as your IP address, device identifiers, and activity on the platform.
Purposes and Legal Basis for Processing
We process your data in particular to perform the user agreement (Art. 6(1)(b) GDPR), to comply with legal obligations, such as anti-money-laundering requirements and identity verification (Art. 6(1)(c) GDPR), to pursue legitimate interests, such as fraud prevention and platform security (Art. 6(1)(f) GDPR), and, where required, based on your explicit consent, for example for marketing purposes (Art. 6(1)(a) GDPR). Any consent given can be withdrawn at any time with effect for the future.
Cookies and Similar Technologies
Our platform uses cookies and similar technologies to ensure the website functions properly, to generate usage statistics, and to display personalised content. Detailed information about the types of cookies we use, their purpose, and how you can manage your cookie preferences is available in our separate Cookie Policy on the official Parimatch website.
Sharing Data with Third Parties
We only share your personal data with third parties where this is necessary to perform the contract, where we are legally required to do so, or where you have given explicit consent. This applies in particular to payment service providers processing deposits and withdrawals, providers carrying out identity verification (KYC), and supervisory and regulatory authorities in connection with statutory reporting obligations. Any transfer of data outside the European Economic Area is carried out only subject to appropriate safeguards in accordance with Art. 44 et seq. GDPR.
Data Security and Retention Period
We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Your personal data is retained only for as long as necessary for the respective processing purposes or as required by statutory retention periods, in particular under tax and anti-money-laundering regulations.
Your Rights as a Data Subject
Under the GDPR, you are entitled to the following rights: the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and the right to object (Art. 21). You also have the right to lodge a complaint with a competent data protection supervisory authority. To exercise your rights or manage your personal profile, you can visit your account settings on the official Parimatch website or contact our support team directly.
Data Protection and Responsible Gambling
As part of our commitment to responsible gambling, we also process certain data to provide you with protective tools, including deposit limits, loss limits, bet limits, and time limits. You can manage these tools directly through your account settings. For further information on our responsible gambling principles, please visit the official Parimatch website.
Contact and Changes to This Policy
If you have any questions about this Privacy Policy or the processing of your data, you can reach us at [email protected] or via our support page on the official Parimatch website. We reserve the right to update this Privacy Policy as necessary to reflect changes in legal requirements or technical developments. The current version is always available on this page.